Frequently Asked Questions

At Dubai Jewelry, we specialize in exquisite 21K gold pieces crafted to elevate every moment. ✨💛

Our collection includes:
▪️ Necklaces – from delicate chains to bold statement pieces 📿
▪️ Bracelets & Bangles – elegant, stackable, and timeless 💫
▪️ Earrings – classic studs, hoops, and intricate designs 🌟
▪️ Rings – both everyday elegance and occasion-worthy pieces 💍

We also offer beautifully crafted specialty items:
▪️ Anklets – dainty or bold, perfect for everyday or occasion wear 👣
▪️ Bridal Sets – luxurious gold for your most unforgettable day 👰‍♀️
▪️ Cultural Styles – traditional designs with timeless elegance 🕌
▪️ Baby Jewelry – delicate pieces for your little ones 🍼💛

Whether you're searching for a gift, a statement, or a family heirloom, every piece is made to reflect beauty, tradition, and lasting quality. 👑

21K gold strikes the perfect balance between purity and durability. ✨

▪️ It contains 87.5% pure gold, giving it a richer, deeper yellow tone than 10K, 14K or 18K. 💛
▪️ It's less soft than 24K, making it ideal for elegant, everyday wear that lasts.
▪️ All of our pieces are authentic and stamped with the official 21K hallmark 🔖

If you're looking for timeless beauty with exceptional value, 21K gold is the ultimate choice. 👑

Each piece at Dubai Jewelry is a reflection of timeless artistry and excellence. ✨

All of our styles are imported directly from Dubai, a global hub for luxury gold craftsmanship. 🌍💛

▪️ Every design is crafted with precision by skilled artisans using traditional and modern techniques.
▪️ Each item is made from certified 21K gold and carries an official 21K hallmark stamp for authenticity and purity. 🔖
▪️ From intricate bridal sets to elegant everyday wear, our jewelry balances durability with elegance.

We take pride in offering only the highest quality pieces, made to be worn, loved, and passed down for generations. 👑

Yes, we do! ✨
Whether you're dreaming of a one-of-a-kind design or looking for a coordinated set, we’re happy to help. 💍

▪️ Custom Orders: We’ll work with you to bring your vision to life—from unique bridal sets to personalized gifts. 👰‍♀️
▪️ Matching Sets: Many of our collections include necklace, bracelet, earring, and ring combinations for a complete, polished look. 

Simply let us know what you’re looking for, and we’ll guide you every step of the way. 💫

We’d love to welcome you in person! ✨

🛍️ Visit us at:
Dubai Jewelry
📍 350 N Milwaukee St, Suite 2111
Boise Towne Square Mall
Boise, Idaho 83704 

🕰️ Store Hours:
Open Monday through Saturday from 11:00 

Sunday from 11:00 AM – 6:00 PM

Whether you’re browsing or searching for something extraordinary, we’re here to help you find the perfect 21K gold piece. 💛👑

Absolutely! I’d love to help you find something special. 🌟

▪️ Are you shopping for a gift, a special event, or something just for you? 🎁
▪️ Do you have a preferred style—bold, delicate, modern, or traditional?
▪️ I can also guide you based on budget, occasion, or outfit. 💫

Just let me know what you have in mind, and I’ll handpick a few stunning options for you. 💛

Yes, every piece at Dubai Jewelry is made from certified 21K gold and carries an official hallmark stamp verifying its purity. 🔖
We partner directly with trusted artisans and suppliers in Dubai, ensuring each item meets the highest standards of authenticity, beauty, and craftsmanship. 💛

We want your jewelry to fit and shine perfectly. ✨
While we don’t do on-site repairs, we’re happy to recommend trusted jewelers for services like resizing or maintenance. For any questions about fit or adjustments, feel free to reach out. 

Yes! We love helping you mark life's most meaningful moments. 🎉
Whether it’s a bridal set, anniversary gift, baby piece, or cultural design, we’re here to bring your vision to life with timeless 21K gold. Let us know what you're celebrating, and we’ll craft something unforgettable. 💍✨

We want you to love your jewelry. While we do not offer refunds, we can provide store credit or exchanges in select cases. Please contact us within 7 days of purchase if you have any concerns — we’re committed to making things right. 💛

Our 21K gold pieces are crafted to be both elegant and enduring — made to be worn, lived in, and loved. 💛
You can shower, swim, and go about your day with confidence — your jewelry is designed to hold its beauty through it all. ✨

Have a question about care or cleaning? We’re always here to help. 👑

Yes, we do! 📦✨
We’re happy to offer shipping within the U.S. so you can enjoy our 21K gold pieces no matter where you are.
If you see something you love but can’t visit us in person, simply reach out — we’ll guide you through the process and make sure your piece is safely and beautifully delivered. 💛

Yes — we offer a thoughtful selection of men’s rings and bracelets, as well as baby jewelry designed to celebrate life’s most meaningful moments.
Each piece is crafted with the same care, quality, and intention as the rest of our collection — because everyone deserves to shine in 21K gold. 💛✨

Yes! Every purchase comes in our signature gift-ready packaging, perfect for birthdays, anniversaries, and celebrations. 🎁
We’re also happy to include a personalized note if you're sending a gift — just let us know.

If you've fallen in love with something but need time to decide, we're happy to hold it for 24 hours. For special requests or custom orders, feel free to reach out — we’re here to help. 💬✨

We accept all major credit and debit cards, as well as Apple Pay and contactless payments. In-store, we also accept cash.

All of our jewelry is made from solid 21K gold — never plated or filled. Every piece is hallmarked for authenticity and crafted to last a lifetime. 🔖✨

Yes,  we offer flexible layaway options in-store to make owning your perfect piece easier. Visit or call us to set up a plan that works for you. 💛

Layaway allows you to reserve a piece and pay for it over time, interest-free. Instead of paying the full amount up front, you make payments on a schedule that works for you — and once it’s fully paid, the item is yours to take home. 💛

We offer in-store layaway so you can secure the piece you love without stress. Just ask us about setting up a plan — we’re happy to help. ✨

We’re happy to help you find the perfect fit. Visit us in-store for sizing, or contact us with your measurements — we can guide you on rings, bracelets, and more. 💍📏

Some of our designs are one-of-a-kind, while others can be restocked or custom ordered. If something you love is sold out, let us know — we’ll do our best to bring it back or offer a similar style. ✨

Yes! Our 21K gold is high in purity, making it a great choice for many with sensitive skin. Because it contains fewer alloyed metals than lower karat gold, it's often more gentle on the skin. 🔖

Yes, we offer both physical and digital gift cards — perfect for birthdays, weddings, or letting someone choose their favorite piece. 🎁💛

We begin crafting as soon as your custom design is confirmed, but if you have a change or request, reach out right away. We’ll always do our best to accommodate if possible. 💬

Every piece at Dubai Jewelry is made from authentic 21K gold, sourced from Dubai’s finest artisans. We focus on timeless designs, cultural beauty, and lasting quality — so your jewelry isn’t just worn, it’s remembered. 💛👑

21K gold has a higher gold content than most commonly sold jewelry — it’s 87.5% pure gold, compared to 58.5% in 14K or 75% in 18K.
Because it contains fewer alloyed metals, the natural rich, warm tone of pure gold shines through more vividly. 💛
That deep yellow hue is not only a mark of its purity and value, but also a signature of the timeless elegance and cultural richness 21K gold is known for.