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Terms and Conditions

Terms and Conditions

Effective Date: June 1, 2025
Store Name: Dubai Jewelry
Website: www.dubaijewelry786.com
Email: dubaifinejewelry@gmail.com

By using our website or purchasing from Dubai Jewelry, you agree to the following terms. If you do not agree, please do not use our website.

1. General Use

Dubai Jewelry reserves the right to:

  • Refuse service to anyone for any reason
  • Modify or discontinue any product or service without notice
  • Cancel or refund orders at our discretion
  • Update these Terms at any time without prior notice

Your continued use of the site signifies your acceptance of the latest version of these Terms.

2. Orders, Payments, and Transactions

  • All orders are subject to availability and confirmation of the order price
  • We accept secure payments through third-party providers; your financial information is not stored on our servers
  • We reserve the right to cancel or refund any order due to pricing errors, fraud, or violation of these Terms

3. Shipping & Delivery

  • Estimated delivery times are not guaranteed
  • Dubai Jewelry is not responsible for delays caused by shipping carriers, customs, or incorrect addresses
  • Customers outside of Boise should contact us to confirm delivery availability before ordering

4. Returns & Refunds

All sales are final. 

5. Website Accuracy & Availability

We aim to keep our website up to date, but:

  • We do not guarantee that all product descriptions, prices, or images are error-free
  • We are not liable for temporary site outages or technical issues
  • We may correct errors or update information at any time without notice

6. Intellectual Property

All content on our site (logos, product photos, descriptions, designs) is the exclusive property of Dubai Jewelry.

  • You may not copy, reproduce, or distribute any content without written permission
  • Commercial use or adaptation of our content is strictly prohibited
  • You may share our content for personal, non-commercial purposes with credit

7. User Conduct

You agree not to use our website for:

  • Any unlawful, threatening, or abusive behavior
  • Posting or spreading hate speech, harassment, or bullying
  • Spamming, phishing, or unauthorized marketing
  • Attempting to gain unauthorized access to our systems

We reserve the right to block or report users who violate these rules.

8. Account Suspension or Termination

If you create an account or interact with our platform:

  • We may suspend or permanently disable your account if you violate our Terms
  • We are not obligated to explain suspension or deletion decisions

9. Limitation of Liability

Dubai Jewelry is not responsible for:

  • Allergic reactions or misuse of jewelry
  • Loss or damage caused by shipping or handling after delivery
  • Any direct, indirect, or consequential damages from your use of this website

All purchases and interactions are at your own risk.

10. Governing Law

These Terms are governed by the laws of the State of Idaho. Any disputes shall be resolved in the courts located in Ada County, Idaho.

11. Contact Us

Questions or concerns? Reach out anytime:

Email: dubaifinejewelry@gmail.com
Website: www.dubaijewelry786.com


Return and Refund Policy

At Dubai Jewelry, we want you to love your jewelry as much as we love creating it. While we do not offer refunds, we’re happy to offer store credit or an exchange in certain cases.

To be eligible for a return or exchange, the following conditions must be met:

  • You must contact us within 7 days of purchase
  • The item must be unworn, undamaged, and in its original packaging
  • You must provide proof of purchase (receipt or order confirmation)
  • Custom, personalized, or final sale items are not eligible for return

Important Notes

  • Customers are responsible for return shipping 
  • Approved returns will be processed as store credit or exchange only
  • We reserve the right to deny any request that does not meet our return criteria

How to Request a Return or Exchange

Please email us at dubaifinejewelry@gmail.com with the subject line “Return Request – [Your Order Number]” and include:

  • A brief explanation of your concern
  • Photos of the item 
  • Your order number and full name

Our team will respond within 2–3 business days with next steps.

Copyright © 2025 Dubai Jewelry - All Rights Reserved.

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